Terms of Use

Version 15.08.2025

1. Description of the Platform and Operator
Definitions
In these General Terms and Conditions of Use, the words or expressions starting with a capital letter have the following meanings:

a. “I-RIIDE” designates the provider of the Service, primarily aimed at
facilitating the connection of Members wishing to rent their 2-wheeled vehicle(s) to other Members and, incidentally, to inform Members without liability about the risks related to the conclusion of contracts between Members by providing documents; the Service is operated by the company I-RIIDE Technologies Sàrl.
b. “I-RIIDE Site” or “Site” designates the website created, developed, and operated by I-RIIDE Technologies Sàrl, accessible at https://i-riide.com “Service(s)” refers to all paid or free services accessible to the Member(s) of I-RIIDE.
c. “Member(s)” designates one or more users of I-RIIDE.
d. “General Terms of Use” designates all these provisions as an integral part.
e. “Forum” designates a discussion platform reserved for Members of
I-RIIDE within their service provision framework.
f. “Contract” designates the rental contract freely concluded between the Owner and the Renter accessible to Members of I-RIIDE. (Hereinafter, ” Owner”: a natural or legal person owning a 2-wheeled vehicle and making it available via the platform).
g. “2-Wheeled Vehicle(s)” designates any two-wheeled vehicle allowing travel on land without following a railway.
h. “Owner(s)” designates the Member or Members renting their Vehicle(s) under the terms of the Convention.
i. “Renter(s)” designates the Member or Members renting a Vehicle under the Convention.
j. “Remuneration” designates the percentage retained by I-RIIDE from the Owner as a donation, when a transaction carried out using its Service between Members, i.e., between the Owner and the Renter, within their Convention’s execution.
k. “Reasonable Person” designates a legal concept wherein one contracting party is expected to consider the other party as discerning and having an average (normal) level of understanding.
l. “Third Party” designates a person other than the Renter, notably anyone driving the Vehicle in violation of the Convention.
m. “Friend(s)” designates every new Member concluding a Convention via the Site.

2. Application and Modifications of These Terms of Service
2.1. These Terms of Use (“Terms of Use”) govern all rights and obligations between I- RIIDE Technologies Sàrl and Users regarding the use of the I-RIIDE Platform and the services offered on https://i-riide.com. These Terms are deemed read, understood, and accepted by every registered User.
2.2. If any provision of these terms becomes invalid, it does not affect the validity of the remaining provisions. The invalid provision is replaced by a provision as close as possible to the intended effect of the original invalid part. The same applies to any gaps.
2.3. I-RIIDE Technologies Sàrl may amend these Terms and service offerings on the Platform at any time. Registered users will be notified by email. Modifications are deemed accepted and binding if Users do not delete their accounts within 30 days of notification.

3. Purpose of the Site, Access, Terms of Use, and Registration Conditions
3.1. The I-RIIDE Site primarily aims to facilitate connection between Members wishing to rent their Vehicle(s) to others and, secondarily, to inform Members without
liability about risks related to contracts among Members. I-RIIDE Technologies Sàrl is excluded as a party in the contractual relationship between Members. Providing information or insurance offerings does not establish party status.
3.2. The I-RIIDE car-sharing Site is freely accessible to any Internet user interested in the service. Use requires account registration. Registration is reserved for individuals aged 18 or older with legal capacity or legal entities.
3.3. Membership is effective upon account creation with a unique ID and password. Lost or forgotten credentials require contacting I-RIIDE per procedure to restore access.
3.4. Users must ensure registration information is complete and accurate and must update any changes promptly.
3.5. Once registered, Members must comply with applicable laws and good faith principles, notably by:
a. Acting fairly toward I-RIIDE and other Members;
b. Communicating only factual and truthful Vehicle and personal data according to the judgment of a Reasonable Person.
3.6. Any inappropriate Member behavior toward others under these Terms may be reported to I-RIIDE, which may decide on further action without obligation.
3.7. I-RIIDE reserves the right to exclude any Member violating these Terms at any time.
3.8. Members may unsubscribe at any time, subject to contractual and legal obligations. Unsubscription implies the loss of Membership status and removal of personal data unless retention is legally mandated.

4. Rental Contract
4.1. A rental contract for a 2-wheeled vehicle created on the Platform grants the Renter the right to use the vehicle under agreed terms (date, period) and to retain it for said period in exchange for rental fees. I-RIIDE is not a party to the rental contract, which is strictly between the Owner and the Renter.

5. Rental Fees, Commission, and Payment Processing
5.1. Use of the I-RIIDE Platform is free for Users (mobile app and website). Rental fees paid by the Renter via I-RIIDE are transferred to the Owner minus a brokerage fee of 19% (“Commission”) paid to I-RIIDE Technologies Sàrl for service facilitation. The amount is fixed by a convention between I-RIIDE Technologies Sàrl and the Owner.
5.2. The rental price is based on the current price list displayed alongside the Vehicle description in the I-RIIDE app and depends on factors including rental duration.

6. Cancellation and Termination of Rental Contract
6.1. Cancellation of a rental contract is free up to 24 hours before the rental period begins by either Renter or Owner. In this case, rental fees are fully refunded to the payment account. Cancellation within 24 hours before rental start is non- refundable.
6.2. If the Renter continues to use the vehicle after the agreed rental period, additional fees apply plus a minimum penalty of CHF 150. No further claims against I-RIIDE Technologies Sàrl are accepted.
6.3. If the Renter cannot use the vehicle due to Owner default, a full refund is issued.
I-RIIDE will attempt a replacement depending on availability. No further claims against I-RIIDE apply.
6.4. If a User proves another User damaged their 2-wheeled vehicle, a claim can be filed through the I-RIIDE platform. I-RIIDE acts as a mediator but assumes no f urther responsibility.
6.5. For certain vehicles, if allowed by the Owner, individual cancellation policies may apply as detailed in 6.6.
6.6. Users can cancel non-started or ongoing reservations up to 12 hours before start as follows:

• Cancellation 24h before start : full refund
• Cancellation from start: 50% refund, 50% cancellation fee
• Cancellation after start : no refund

7. User Duties and Responsibilities
7.1. Every User is responsible for their account security and all content transmitted via their account, including transactions, contracts, communications, and damages arising from contract execution.
7.2. Users must act in good faith, submitting only serious and lawful offers and factual, up-to-date content adhering to third-party rights.
7.3. Users must only use platform information for renting or related contract fulfilment. Use for advertising, harassment, or other unlawful purposes is forbidden, including sharing other users’ information without consent.
7.4. Copying, damaging, modifying, hacking, or decrypting the Platform is prohibited.

8. Obligations, Duties, and Responsibilities of the Owner
8.1. Uploading a Vehicle for rent is done by the Owner by accurately completing the mandatory fields on the Site’s listing form. The Owner provides photographs of the Vehicle for rent. Photographs must be personal and represent the Vehicle offered. Images from the web or other sources are prohibited. The Owner can modify or remove listing information at any time. The Owner commits to offering only Vehicles that:
a. Are registered and based in Switzerland, inspected, in good working condition, without modifications unapproved by relevant authorities, and meet normal safety standards; b. Are free from property rights restrictions or legal or contractual
possession constraints. If such restrictions exist, the Owner must obtain written prior authorization from the rights holder to sublet the Vehicle, which must be provided in copy with the vehicle registration to the Renter.
I-RIIDE reserves the right to remove, modify, or censor information provided by Members deemed inaccurate or inappropriate, either temporarily or permanently.
8.2. Each Owner must:

• Guarantee their 2-wheeled vehicle is in perfect working order and complies with legal requirements, including a valid technical inspection. Vehicles with known technical issues cannot be rented.
• Certify they are the legal owner or have the rights to rent out the vehicle.
• Provide only accurate information about address, availability, and size of the vehicle.

8.3. Each Owner must comply with applicable legal obligations related to declaring and paying value-added tax or other applicable taxes.
8.5. If a breakdown occurs due to reasons independent of the Renter and not related to misuse, the rental may be interrupted, and the Renter refunded. The Owner then assumes:

• All vehicle-related costs upon presentation of evidence.
• Half of the repatriation costs of vehicle occupants.

9. Requirements, Duties, and Responsibilities of the Renter
9.1. The use of the 2-wheeled vehicle covers the period between pick-up and return, including any other related use of the vehicle. The Renter is authorized to use the vehicle only if successfully registered with I-RIIDE and holds a valid Swiss driving license for the vehicle category. The Renter must personally drive the vehicle and must not delegate vehicle use or driving to a Third Party without express written permission from the Owner. Only private or professional travel is permitted, excluding commercial transport of goods or people, delivery, subletting, or gratuitous lending. Persons under the influence of alcohol, drugs, medication, or in any state impairing their reaction capacity (fatigue, illness, etc.) must refrain from driving.
9.2. The rental is payable only if the Renter’s wallet has sufficient balance or immediate payment capability via I-RIIDE’s provided methods.
9.3. The Renter must return the vehicle in the condition found: clean, in good condition, and compliant with the contract. The Renter is responsible for damage
caused by their fault, to be reported via the form on I-RIIDE. Damages must be fully compensated to the Owner.
9.4. The Renter commits to:

• Comply with insurance conditions.
• Take care of the rented vehicle.
• Not exceed agreed mileage without informing the Owner.
• Not abandon the vehicle if an accident or breakdown occurs and keep it secure until the Owner or a repair person intervenes.
• Not authorize unlisted drivers in the rental contract.

9.5. The Renter must hold valid insurance covering damages caused to the rented vehicle.
9.6. If, upon vehicle return, damages not noted at rental start are found, the Renter is
responsible for immediate compensation to the Owner, who can demand payment via suitable means. Parties are encouraged to resolve disputes amicably based on good faith and cooperation.
9.7. The Renter is responsible for infractions committed during the rental and must bear all associated costs. Upon return, they must inform the Owner if they have received a ticket or suspect an infraction recorded via automated control.
9.8. In the event of accident, theft, loss, fire, damage caused by animals, or other damage, the Renter must:

• Immediately notify the police for an official report.
• Inform the Owner as soon as possible regarding the vehicle’s condition.
• Complete any amicable accident statements fully, without omission, with a sketch of the situation.
• For multi-vehicle accidents, an amicable statement must be made with each driver. If a driver refuses to sign, the Renter should note the license plate, gather witness statements, or request police intervention.
• Submit the accident statement to the Owner to forward to the insurance company.

9.9. The rental price is fixed upon confirmation of booking via the I-RIIDE app by the Owner.

• Mileage overages must be paid by the Renter to the Owner according to the listed rates.

10. Rights and Obligations of I-RIIDE Technologies Sàrl
10.1. I-RIIDE’s role is limited to advising, informing, and providing Members with freely accessible documents to best support their contractual relations. This includes
insurance information regarding coverage and parties’ mutual obligations. I-RIIDE disclaims any responsibility in this regard. Despite available insurance options on the Platform, Members are strongly advised to verify the extent of their own vehicle liability insurance coverage, whether mandatory or optional, focusing on:

• Risks covered regarding 2-wheeled vehicles, especially damage caused by the driver (Renter or Third Party).
• Possible rental restrictions and insured drivers.
• Applicable insurance deductible.
• In case of doubt, Members should consult their insurer before renting.
Members must carefully verify before and after each rental:
• Vehicle conformity and condition (mileage, tire state, etc.).
• Accuracy of information regarding the Vehicle and the other contracting party.

The Owner must recognize the personal nature of rental contracts, ensuring the Renter holds a valid license for the vehicle category and agrees not to lend the Vehicle to third parties.
10.2. I-RIIDE Technologies Sàrl commits to remote assistance by email support@i- riide.com on business days (Mon-Fri, excluding holidays) from 8:00 to 18:00, with up to 4 hours response latency during opening hours.
10.3. I-RIIDE Technologies Sàrl does not control User-posted information or content but reserves the right to inspect, reject, or delete uploaded information and content upon suspicion of legal or third-party rights violations, or breaches of these Terms, at its sole discretion. It may exclude Users and delete their accounts under such circumstances.
10.4. I-RIIDE Technologies Sàrl may disclose User data to government agents upon evidence of legal or third-party rights violations, or if requested by governmental authority.

11. Contract Duration
11.1. Users may terminate their Contract with I-RIIDE Technologies Sàrl at any time with immediate effect by deleting their account. I-RIIDE may terminate the Contract immediately by restricting access if Users violate these Terms, or with 14 days’ email notice otherwise.
11.2. Termination of use contracts on the Platform cancels all rentals. Data may not be deleted immediately, as it is retained for legal documentation as long as claims are possible between Users. Data is deleted or anonymized when no longer required.

12. Damage or Incident Procedure
12.1. In case of damage, insurance must be notified immediately to determine next steps. The Renter must also inform the Owner without delay.
12.2. If an alert light (e.g., oil level) or any other warning turns red, the driver must immediately stop the vehicle and contact the Owner for instructions. It is strictly prohibited to continue driving under such conditions.
12.3. Negligence damage (e.g., tire damage caused by poor driving, fuel errors, mechanical damage due to misuse) and resulting costs are not covered by insurance and charged entirely to the Renter.

13. Insurance Service and Liability
All 2-wheeled vehicles listed on I-RIIDE must have liability insurance compliant with the Swiss Federal Law of 19 December 1958.

14. Foreign Trips
Trips abroad are allowed in countries covered by the Renter’s insurance. Members are responsible for acquiring any mandatory equipment (e.g., highway vignettes) required by visited countries.

15. Payment Methods
I-RIIDE uses Stripe services to enable payment transfers and, if applicable, receipt of its Remuneration.

16. Disclaimer
By using I-RIIDE services, Members acknowledge I-RIIDE is exempt from liability for information or documents provided on or through the Site and for any financial claims arising from material or bodily damages or other harm related to contracts between Members. Members accept that I-RIIDE is not liable for liability, comprehensive, or mobility insurances offered on the Platform.

17. Use of Members’ Personal Data
I-RIIDE processes personal data in accordance with Swiss data protection laws. It may collect and process data required to:

• Facilitate connections among Members;
• Manage contracts between Members;
• Handle potential claims.

I-RIIDE commits not to exploit, disclose, or transmit personal data except as required by law or strictly necessary for contract execution (for example, payment companies or insurance handling). Commercial use of Members’ addresses is expressly forbidden.
By registering and consenting, Members explicitly accept processing of personal, sensitive, and personality profile data.
Members can modify or update their data or request deletion subject to legal retention requirements.

18. Liability and Indemnification
18.1. Listings by Owners and Renters originate from Users, not I-RIIDE Technologies Sàrl, which exercises no control over posted content. I-RIIDE disclaims responsibility for content accuracy, truthfulness, and Users’ compliance. Liability fully rests with individual Users.
18.2. Contracting parties to rental agreements via I-RIIDE are Owners and Renters.
I-RIIDE Technologies Sàrl is not party to these contracts and cannot be held liable for acts, contractual breaches, vehicle adequacy, or damages. Responsibility lies solely with Owners and Renters, who are responsible for disputes.
18.3. I-RIIDE Technologies Sàrl endeavors to maintain uninterrupted Platform operation but is not liable for network connection or phone geolocation failures needed for vehicle location.
18.4. Data transmission over the Internet is never fully secure despite existing protections; I-RIIDE cannot guarantee data security. Transmission risks lie with Users.
18.5. I-RIIDE Technologies Sàrl’s legal liability is fully excluded permitted by law.

19. Data Protection
19.1. I-RIIDE Technologies Sàrl treats data confidentially per Swiss data protection regulation.
19.2. When a contract is made between Owner and Renter on the platform, personal contract data is disclosed to the respective other party.
19.3. I-RIIDE Processes data only to provide services within the usage Contract.
19.4. For service provision, I-RIIDE uses selected third parties who access personal data (including payments and IT hosts). Confidentiality and prohibitions on personal data use for third-party benefit are ensured.
19.5. Users accept data processing and disclosure as described. Requests for data access or correction must be sent to support@i-riide.com.

20. Intellectual Property
20.2. Each User has the right to access and modify content they publish on I-RIIDE (text, photo, image, video, or audio). Users are aware that other users can access this content, which remains archived even after deletion. Each User grants I-RIIDE Technologies Sàrl an unlimited and perpetual license to use content posted on the Platform.

21. Applicable Law and Jurisdiction
21.1. All disputes arising from use of the I-RIIDE Platform between I-RIIDE Technologies Sàrl and Users (current or former) are governed by Swiss law, excluding private international law and conflicts of law agreements.
21.2. The ordinary courts located at I-RIIDE Technologies Sàrl’s current registered office in Fribourg, Switzerland, have exclusive jurisdiction over any disputes.