TERMS OF USE COURIER
The version is applicable as of June 2023 

1. Subject 
i-riide publishes a courier contact platform accessible at www.i-riide.com or in the form of a mobile application, designed to bring together couriers who deliver parcels and mail on its behalf by accepting orders from members who wish to have a parcel/courier delivered to or collected from a given address. The platform operates in Switzerland and Liechtenstein and is governed by Swiss law. The purpose of these General Terms and Conditions of Use is to govern access to the use of the platform. We invite you to read them carefully and in their entirety before accepting them. You understand and acknowledge that i-riide is not a party to any agreement, contract, or contractual relationship of any kind between the members of its platform.
By clicking the “Login” or “Sign Up” button, you acknowledge that you have read and accept the Terms of Use.

2. Definitions 
Herein,
“Platform”: has the meaning given to it in Article 1, above.
“Site”: the website is accessible at www.i-riide.com.
” IRIID: the name of the mobile platform/application.
“TOU”: stands for the Terms of Use.
“Account”: means the account created to become a member of the Platform.
“Member”: any individual or legal entity that has created an Account.
“Sender”: is the member publishing the assignment advertisement
“Courier” : the member in charge and responsible for the mission
“Mission”: is indiscriminately a delivery mission
“Mission Announcement”: means the publication of a mission
“Transportation”: are all delivery/withdrawal routes.
“Services”: all the services provided by i-riide via its Platform.
“Service Fee”: is the amount related to the processing of an assignment advertisement
“Price”: the price including all taxes applied to a mission. It could be for a given trip.
“Flash”: refers to an urgent mission
“Algorithm”: means the set of operating rules specific to a calculation.

3. Platform Registration and Account Creation 
3.1 Conditions for Registration to the Platform Use of the platform is restricted to persons 18 years of age or older. Any registration on the platform by a minor is strictly prohibited. By registering on the platform, you represent and warrant that you are 18 years of age or older.

3.2 Account Creation
The platform allows members to post-delivery missions, view mission announcements, and interact with each other to complete missions. To create your account, you must:
Fill in all the mandatory fields on the registration form. 
When creating your account, regardless of the method chosen, you agree to provide accurate and truthful personal information and to update it, through your profile or by notifying i-riide, to ensure its relevance and accuracy throughout your contractual relationship with i-riide.
In the case of registration by e-mail, you agree to keep the password chosen during the creation of your account secret and not to disclose it to anyone. In case of loss or disclosure of your password, you agree to inform i-riide immediately. You are solely responsible for the use of your account by third parties if you have not expressly notified i-riide of the loss, fraudulent use by a third party, or disclosure of your password to a third party.
You agree not to create or use accounts under your or any third party´s identity other than the one originally created.

3.3. Verification
i-riide may, for the sake of transparency, confidence, or the prevention and detection of fraud, set up a system to verify some of the information you provide in your profile. This is particularly the case when you provide your telephone number or your identification.
You acknowledge and agree that any reference on the platform or the services to “verified” information or any similar term, means only that a member has successfully passed the existing verification process on the platform to provide you with more information about the member for whom you intend to deliver. i-riide does not guarantee the truthfulness, reliability or validity of the information that has undergone the verification process.

4. Use of the Services 
4.1. Mission Validation
As a member, you agree to be bound by these Terms of Use and the postings. You are only eligible to respond to an assignment if you meet all the following conditions:
– You have a valid driver’s license.
– You are and remain the principal driver of the vehicle.
– You are the owner of the vehicle indicated on the platform.
– or you use a vehicle with the express permission of the owner.
– You have no contraindications or medical inability to drive.
– The vehicle benefits from valid third-party insurance. (Civil liability)
– You have valid third-party insurance. (Civil liability)
– The vehicle you intend to use corresponds to the package category indicated.
– You are using a vehicle in perfect working order and compliance with customs and applicable legal provisions, with an up-to-date technical inspection. You acknowledge that you are solely responsible for the content of the mission that you validate on the platform. Consequently, you agree to carry out the mission in accordance with the terms and conditions described in the sending member’s announcement.

5. Financial conditions 
Accessing and registering on the platform, as well as viewing and posting
missions, is free.
For the management of the payments between the Users and the collection of the matching fees, i-riide uses the services of the payment service provider Worldline, which manages the various payments and financial flows, thus paying the sums due to each user and to i-riide as part of the operation of the platform and the TOU. i-riide does not handle the funds paid and/or owed to the users and never has them in its possession, except for the matching fees that belong to it. In exchange for the Matching Services and all the functionalities offered by the platform, i-riide receives the matching fee, which is 21% of the transport.
Users´ banking and payment information is transmitted directly through Worldline´s servers and is subject to a security system. Worldline uses the SSL (Secure Socket Layer) protocol to encrypt credit card information. No credit card number is stored on i-riide servers.

5.1. Service Fees
In the context of a mission announcement, the amount of the contribution to the costs is determined by an algorithm calculated by i-riide, considering the distance (km), the size of the package, the flat rate for each category of vehicle and the flash option.

5.2. i-riide Commissions
i-riide charges its users a service fee of up to 21% of the total amount of the mission to the shipper in exchange for the use of the platform.
The terms and conditions for the calculation of the current service fees accessible here are for information purposes only and have no contractual value. i-riide reserves the right to modify the terms and conditions for the calculation of service fees at any time. Such changes will not affect the service fees accepted by users before the effective date of entry into force such changes.
For international travel, depending on the member´s country of residence, the method of calculating the amount of service fees and applicable taxes will vary. When you use the platform for cross-border travel, cross-border service charges are applied directly and can be filled by an affiliate of i-riide. You acknowledge and agree that i-riide may, in its sole discretion, round up or down the service fee.

5.3. Promotional Codes.
i-riide may, at its sole discretion, create promotional codes that may be used to obtain account credit or other features and benefits related to the services and/or the services of a Third Party Provider, subject to any additional terms and conditions established by i-riide on a case-by-case basis for promotional codes (“Promo Codes”). You agree that the promo codes must be used lawfully by the intended audience and for the intended purpose; may not be duplicated, sold, even transferred in any way or made available to the general public (whether posted in a public forum or otherwise) except as expressly authorized by i-riide; may be deactivated by i-riide at any time for any reason without liability to i-riide; may be used only under the specific terms and conditions set forth by i-riide for each Promo Code; are not valid for the receipt of cash; and may expire prior to use. i-riide reserves the right to refuse or reduce any credits or other features or benefits obtained by you or any other user through the use of Promo Codes if i-riide determines or believes that the use or redemption of the Promo Code was improper, fraudulent, illegal, or in violation of the terms applicable to the Promo Code or these Terms and Conditions.

5.4. Methods of payment to the courier
5.4.1. Collection mandate With the use of the platform as a courier, you entrust i-riide with the collection of the amount of the service fee in your name and your account.
Consequently, within the framework of an order and after having validated the
order, i-riide will collect all the amount paid by the shipper. The service fees received by i-riide are deposited in an account dedicated to the payment of couriers.
You acknowledge and agree that none of the sums collected by i-riide in the name and on behalf of the courier shall bear interest. You agree to comply diligently with any request made by i-riide and, more generally, by any competent administrative or judicial authority for the purpose of preventing or combating money laundering concerning. You agree to provide, upon request, any useful proof of address and/or identity.
In the absence of a response from you to these requests, i-riide may take any action it deems appropriate, including freezing the amounts paid, suspending your account, and/or terminating these TOU.
5.4.2. Payment of the courier’s contribution to the courier’s expenses After the completion of an order, the couriers have 24 hours to file a claim with i-riide. If no complaint is made within this period, i-riide will consider the order to have been confirmed
After this explicit or implicit confirmation, you, as the courier, will have credit due on your account. This credit is equal to the total amount paid by the sender after deducting the service fees charged by i-riide. Any amount not claimed by i-riide shall be deemed to belong to i-riide at the end of the applicable 10-year limitation period.

6. Non-commercial and non-professional purposes of the use of the services and the platform by courier
As a courier, you agree not to ask i-riide to contribute to your expenses (vehicle maintenance, fuel, etc…). As a courier, you will also have to bear your costs related to the delivery route, for which you are solely responsible for it. 

7. Cancellation Policy 
7.1. Methods of reimbursement in the event of cancellation
This cancellation policy applies only to missions that have been accepted. i-riide
does not offer any guarantee in case of cancellation for any reason. Notwithstanding the foregoing, in the event of cancellation by a shipper, i-riide will retain all service charges.
The following conditions apply to the cancellation of an assignment notice after it has been validated:
– In the event of cancellation attributable to the sender, the courier shall collect the full amount due to him. This is particularly the case when the sender cancels an assignment or does not arrive at the meeting point 15 minutes after the agreed time.
-In case of cancellation due to the courier:
– If the courier cancels less than one hour before the departure of the delivery as mentioned in the mission announcement, the sender is reimbursed the full amount. The service charges remain the property of i-riide and the courier does not receive any amount of any kind.
– If the courier cancels after the scheduled departure time, as mentioned in the mission announcement, or if he does not show up at the meeting place at the latest within 15 minutes from the agreed time, no refund will be made. The sender is compensated up to the totality of the contribution to the costs and the service fees are retained by i-riide.
– When a cancellation is requested by one of the parties, sender or couriers the latter receives a first warning from i-riide by e-mail.
– After the second cancellation, the member’s account will be suspended for a period of 30 days. – On the third cancellation, the member’s account will permanently be suspended. i-riide assesses at its sole discretion, based on the elements at its disposal, the legitimacy of the claims it receives.

7.2. Right
of withdrawal By accepting these TOU, you expressly agree that the relationship between you and i-riide, consisting of the establishment of a relationship with another member, will be carried out before the end of the withdrawal period upon validation of the mission and you expressly waive your right of withdrawal.